jili2 Privacy Policy — Your Data, Handled with Care

When you create an account on jili2, we collect the personal information necessary to verify your identity, process transactions, and deliver a secure and personalised experience for Filipino members. This includes your full name, date of birth, residential address in the Philippines, email address, and mobile number. During the account verification process, we may also request a copy of a valid government-issued identification document, such as a Philippine passport, driver's licence, or SSS card, to confirm that you meet the minimum age requirement of 21 years old. When you make deposits or withdrawals using PHP payment methods, we collect transaction details including payment method type, transaction amounts, and timestamps — though we do not store full card numbers or sensitive banking credentials directly on our servers. We also automatically collect certain technical data when you access the platform, including your IP address, device type, browser version, and session activity logs, which are used solely for security monitoring and platform improvement purposes. All information collected is limited to what is genuinely necessary for the operation of the platform and the fulfilment of our obligations to members in the Philippines.

The personal information collected by jili2 is used exclusively to operate, maintain, and improve the platform for members based in the Philippines. Your account details are used to authenticate your identity at login, process deposits and withdrawals in Philippine pesos, and communicate important account-related updates such as security alerts, transaction confirmations, and policy changes. Where you have opted in to receive promotional communications, your contact details may be used to inform you of relevant offers, VIP programme updates, and platform news — you may withdraw this consent at any time by updating your notification preferences within your account settings. Technical and behavioural data collected during your sessions is used to detect and prevent fraudulent activity, identify unusual access patterns, and ensure the integrity of the platform for all members. We may use aggregated, anonymised data for internal analytics and product development purposes, but this data cannot be used to identify any individual member. jili2 does not use your personal information for automated decision-making that produces legal or similarly significant effects without human review. All data processing activities are carried out in accordance with the purposes stated in this Privacy Policy, and we do not process your data in ways that are incompatible with those stated purposes.

jili2 does not sell, rent, or trade your personal information to any third party under any circumstances. Your data may be shared with carefully selected service providers who assist in the operation of the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — but only to the extent necessary for them to perform their specific functions, and always under strict contractual obligations that prohibit them from using your data for any other purpose. In certain circumstances, jili2 may be required to disclose personal information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if compelled to do so by applicable law, a valid court order, or a lawful regulatory request. Where such disclosure is required, we will limit the information shared to the minimum necessary to satisfy the legal obligation. If jili2 undergoes a corporate restructuring, merger, or acquisition, member data may be transferred to the successor entity, but only under terms that maintain the same level of privacy protection described in this policy. We will notify affected members of any such transfer in advance wherever it is practicable to do so. At no point will your personal data be disclosed to third parties for their own marketing or commercial purposes without your explicit prior consent.

jili2 retains your personal information for as long as your account remains active and for a reasonable period thereafter, as required to fulfil our legal, regulatory, and operational obligations. Account records, transaction histories, and identity verification documents are retained for a minimum period in line with applicable financial record-keeping requirements in the Philippines, after which they are securely deleted or anonymised. All personal data stored by jili2 is protected using industry-standard security measures, including encryption of data in transit via TLS protocols and encryption of sensitive data at rest within our secure server infrastructure. Access to personal data is strictly limited to authorised personnel who require it to perform their job functions, and all such access is logged and subject to regular internal audit. We conduct periodic security assessments and vulnerability reviews to ensure that our data protection measures remain effective against evolving threats. In the event of a data breach that poses a risk to your rights and freedoms, jili2 will notify affected members and the relevant authorities in accordance with applicable data protection regulations. You are also encouraged to protect your own account by using a strong, unique password and enabling any additional security features available within your account settings.

As a registered member of jili2 based in the Philippines, you have the right to access the personal information we hold about you at any time by submitting a request through the platform's support channels. You may also request the correction of any inaccurate or incomplete personal data, and we will process such requests promptly upon verification of your identity. If you wish to request the deletion of your personal data, you may do so subject to any overriding legal or regulatory retention obligations that prevent immediate erasure — in such cases, we will explain the specific reason why full deletion cannot be completed at that time. You have the right to object to or restrict certain types of data processing, including the use of your contact details for promotional communications, and such preferences can be managed directly within your account settings. Where data processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. If you believe that jili2 has not handled your personal data in accordance with this Privacy Policy or applicable law, you have the right to raise a complaint with the relevant data protection authority in the Philippines. For any privacy-related enquiries or to exercise your rights, please contact the platform's support team using the details available on the FAQ page.

jili2 reserves the right to update or revise this Privacy Policy from time to time to reflect changes in platform features, applicable data protection laws in the Philippines, or our internal data handling practices. When material changes are made, we will publish the updated policy on this page and, where appropriate, notify registered members via their registered email address or through a prominent notice on the platform. The date of the most recent revision will be indicated at the top of this page so you can easily identify whether the policy has been updated since your last visit. Your continued use of the jili2 platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how your personal information is being protected. If you have any questions about this Privacy Policy or about how jili2 handles your data, the FAQ page provides additional guidance, and our support team is available to assist with any specific concerns you may have.