jili2 Responsible Gaming — Play with Confidence

jili2 provides a range of practical self-management tools that members can activate directly from their account settings at any time, without needing to contact support. Deposit limits allow you to set a maximum amount you are willing to fund your account with over a daily, weekly, or monthly period — once the limit is reached, no further deposits will be accepted until the period resets. Session time reminders can be configured to notify you when you have been playing for a set duration, helping you stay aware of how long each session lasts and encouraging regular breaks. The self-exclusion feature allows any member to voluntarily suspend their account for a chosen period — ranging from a short cooling-off break to a longer-term exclusion — during which login and deposits will be blocked. If you feel you need a permanent exclusion, our support team can process this request and ensure your account is closed in a way that prevents re-registration. We strongly encourage all members to review these tools regularly and update their limits as their personal circumstances change. Taking a few minutes to set sensible boundaries before you start playing is one of the most effective ways to ensure your experience on jili2 remains positive and enjoyable over the long term.

Problem gambling can develop gradually, and many people do not realise their habits have become unhealthy until the impact on their finances, relationships, or mental wellbeing is already significant. Some of the most common early warning signs include spending more money than you originally planned, chasing losses by continuing to play in an attempt to win back what you have lost, and feeling irritable or anxious when you are not able to play. Other indicators include borrowing money to fund gaming sessions, neglecting work, family, or social responsibilities because of time spent playing, and feeling a persistent need to increase the size of your bets to maintain the same level of excitement. If you find yourself thinking about gambling frequently when you are not playing, or if you have tried to cut back and found it difficult to do so, these are important signals that it may be time to seek support. jili2 encourages any member who recognises these patterns in themselves — or in someone they care about — to take action promptly, whether by using the self-management tools available on the platform or by reaching out to a professional support service. Early intervention is always more effective than waiting, and there is no shame in asking for help.

jili2 strictly enforces a minimum age requirement of 21 years old for all registered members, in accordance with Philippine law, and we conduct identity verification checks to confirm that this requirement is met during the registration process. However, we also recognise that parents and guardians play an important role in preventing underage individuals from accessing online gaming platforms at home. We recommend that members always log out of their jili2 account when they are not actively using it, particularly on shared devices such as family computers, tablets, or mobile phones. Using a strong, unique password that is not shared with other household members is an essential first step, and enabling any device-level parental controls available on your operating system or browser adds an additional layer of protection. If you suspect that a minor has accessed your account, please contact our support team immediately so that the appropriate steps can be taken to secure your account and review any activity. Keeping open conversations with younger family members about the nature of online gaming — and why it is strictly for adults — is one of the most effective long-term protective measures a parent or guardian can take.